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Sales / Customer Service / Retail

Company: Batteries Plus Bulbs
Location: Kissimmee
Posted on: May 18, 2018

Job Description:

Job DescriptionPart time position (20-30 hours a week) to consultatively sell batteries, light bulbs and accessory items to retail and commercial customers. Pleasantly engage customers,-listen to what they have to say about their batteries/systems and lighting needs, and recommend solutions. Perform battery tests, installations, device repairs, and battery pack rebuilds. Contribute as a Team Member to the overall success of the store. Associates must be able to lift 50 + pounds, should have a valid driver's license, and must have access to reliable transportation. This position has flexibility of part time with the opportunity for career growth and stability.Customer Service / Sales• While working: Live a "Customer First" mentality• Perform Customer Service / Sales duties.• Greet customers promptly, determine needs and answer questions.• Suggest needed sales add-on items, participate in retail store and commercial sales activities to achieve sales goals.• Ask questions to identify potential commercial customers.• Operate computer/cash register to initiate and complete sales transactions.• Answer phones, assist callers, and ensure messages are relayed in a timely, accurate manner.• Maintain the facility, inventory, property, and customer service levels to management standards.• Develop and maintain current knowledge of product and service offerings• Adhere to general and specific safety standards• Engage as a "can-do" team member. Proactively follow through on commitments and/or tasks needing to be performed.Merchandising / Inventory• Rotate and stock inventory; perform inventory counts as required.• Install batteries, perform tests and tech work.• Load, unload, and deliver or arrange delivery of products.• Organize daily recovery of displays to achieve full store appearance.• Maintain retail shelf label pricing.• Build displays; setting up & taking down shelves and fixtures.• Prepare store for daily opening and closing.Device Repair Technician Duties:Repair cell phones, tablets, light fixtures and other devices as neededReceive, pack and ship these devicesProvide support for in-store device repairsFollow all safety rules and regulations; wear proper Personal Protective Equipment (PPE)Qualifications And Responsibilities:Customer-oriented, frequently fast-paced work environment with opportunities for skills development, knowledge enhancement, and career growth!Consultative sales approach selling batteries, light bulbs and accessory items to retail and commercial customers. Pleasantly engage customers, listen to what they have to say about their batteries/systems and lighting needs, and recommend solutions.Perform battery tests, installations, and battery pack rebuilds.Contribute as a Team Member to the overall success of the store. Associates must be able to lift 50 + pounds, should have a valid driver's license, and must have access to reliable transportation.Integrity, reliability, helpful/courteous customer orientation, product knowledge, sales skills, and a friendly team orientation are critical factors in the success of our business and of our associates. Company DescriptionWe are the nation's largest and fastest-growing battery, light bulb and smartphone/tablet repair franchise with a nationwide network of stores. With access to more than 60,000 types of batteries, light bulbs and accessories, we have the widest selection of battery and light bulb products available. We offer unmatched service to consumers, businesses and government entities at the national and local levels. In 2014 and 2015 we were named as one of the Top 10 Best Franchises to Buy in America by Forbes, within our investment category, and the #1 franchise in the battery category by Entrepreneur magazine for the last seven years. Batteries Plus Bulbs continues to reign as the undisputed leader in the expanding $32 billion U.S. battery replacement market, the growing $22 billion U.S. light bulb replacement market, and the $2.4 billion smartphone repair industry.*

Keywords: Batteries Plus Bulbs, Kissimmee, Sales / Customer Service / Retail, Sales, Kissimmee, Florida

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