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Guest Service Representative

Company: AdventHealth Celebration
Location: Kissimmee
Posted on: January 16, 2022

Job Description:

Description
YOU ARE REQUIRED TO SUBMIT A RESUME WITH YOUR APPLICATION!

Guest Services Rep. - -AdventHealth - -Celebration
Location Address: - 400 CELEBRATION PLACE, Celebration, 34747

Top Reasons to work at AdventHealth - Celebration
Established in 1997 and now a 203-bed hospital
AdventHealth Celebration Health was designed as a Mediterranean resort-style facility to serve as a cornerstone of health in Disney's planned community of Celebration, Florida
The hospital consistently delivers a state-of-the-art healing environment to residents of Osceola, Orange, Polk and Lake Counties, as well as to visitors from across the United States and the world. All within a 'living laboratory' of groundbreaking, research-driven clinical solutions that integrate mind, body and spirit in the defeat of illness and disease

Work Hours/Shift: - - -Part Time - Days

You Will Be Responsible For:
Demonstrates, through behavior, Florida Hospital's core values of Integrity, Compassion, Balance, Excellence, Stewardship, and Teamwork.

* - - - - - - - - - - Presents and sells products and services to current and potential members.
* - - - - - - - - - - Processes all inquiries pertaining to membership while encouraging enrollment, and marketing the Fitness Centre. Makes sales calls during idle time and encourages retail sales to meet the monthly Pro Shop and membership sales goals.
* - - - - - - - - - - Efficient in operating Point of Sale (POS) transactions, cash handling, and banking out in CSI software system for check- in and pictures.
* - - - - - - - - - - Performs Spa booking procedures, educates guests about spa, and encourages spa club membership.
* - - - - - - - - - - Utilizes proper telephone etiquette.
* - - - - - - - - - - Organizes displays, restocks shelves and drinks, and keeps the environment clean and organized.
* - - - - - - - - - - Responsible for notifying the Engineering department for any work order, as well as, Environmental Services for any services needed.
* - - - - - - - - - - Performs other duties as assigned

Qualifications
What You Will Need:
Required:
CPR Certification
Preferred:
N/a
Job Summary:

The Guest Services Representative is responsible for providing excellent customer service to members, providing check-in for members, enrolling new members, booking appointments, and cash, check, gift card and credit card transactions. Actively participates in outstanding customer service and accepts responsibility in maintaining relationships that are equally respectful to all.

This facility is an equal opportunity employer and complies with federal, state and local anti-discrimination laws, regulations and ordinances.

Keywords: AdventHealth Celebration, Kissimmee , Guest Service Representative, Sales , Kissimmee, Florida

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