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Associate - Global Services Representative (English and Hebrew)

Company: Charles Schwab
Location: Kissimmee
Posted on: November 13, 2021

Job Description:

Position Type: RegularYour OpportunityRemote Opportunities-Workplace Flexibility Program: We're proud to support our employees in a working approach that allows you to bring your best self to work - whether that's in the office or remote.

  • Most Schwabbies have the opportunity to voluntarily work in the office or at home based on their preference, through the remainder of 2021.*
  • When the firm is ready to fully return to the office, employees will have the flexibility of a hybrid work environment, spending some time working remote and some time in the office.
  • Employees and managers can discuss and decide what works best for them, with additional flexibility available based on their role, business needs, and individual circumstances.*Subject to change as Schwab is continually evaluating the current environment in order to best care for the safety and well-being of our employees.-Schwab Global Services is a specialized service group that serves the trading, customer service, and operational needs of both domestic and international clients. These would include clients from the Branches, Options Express, Active Trader Overlay, Client Services, Stock Plan Services and Advisor Services. SGS has daily interactions from virtually every customer contact area of Schwab and works to promote an outstanding client experience as it relates to all facets of their international and domestic equity investments. SGS regularly serves clients living outside the US that have international accounts with us to provide investment, trading and operational assistance. Other services provided include document translation services for internal partners and foreign language support for clients.-What you are good atThe candidates selected for this position will provide outstanding customer service in a range of areas including but not limited to general operations and document translations.- Additionally, this role is the primary service team for clients living outside the US for their investment and service needs. This position provides the opportunity to utilize a combination of previous customer support experience and knowledge of financial and economic foreign markets in a high call volume environment.-In this role, candidates would be expected to manage business areas including productivity and client satisfaction.What you haveThis role is hiring for various times that might include day, afternoon-or overnight shifts.Foreign-language fluency-required with a need focusing on-Hebrew reading and writing. Knowledge of rules around international clients' investing in the US, and the various jurisdictional, regulatory and product restrictions preferred.Excellent-interpersonal and writing skills and a customer service focus are essential.Must be self-motivated and have the ability to prioritize responsibilities in a fast-paced environment.Why work for us?Own Your Tomorrow embodies everything we do! We are committed to helping our employees ignite their potential and achieve their dreams. Our employees get to play a central role in reinventing a multi-trillion-dollar industry, creating a better, more modern way to build and manage wealth.Benefits: A competitive and flexible package designed to empower you for today and tomorrow. We offer a competitive and flexible package designed to help you make the most of your life at work and at home-today and in the future. Explore .Schwab is committed to building a diverse and inclusive workplace where everyone feels valued. As an Equal Opportunity Employer, our policy is to provide equal employment opportunities to all employees and applicants without regard to any status that is protected by law. Please click to see the policy. Schwab is an affirmative action employer, focused on advancing women, racial and ethnic minorities, veterans, and individuals with disabilities in the workplace. If you have a disability and require reasonable accommodations in the application process, contact Human Resources at or call .TD Ameritrade, a subsidiary of Charles Schwab, is an Equal Opportunity Employer. At TD Ameritrade we believe People Matter. We value diversity and believe that it goes beyond all protected classes, thoughts, ideas, and perspectives.

Keywords: Charles Schwab, Kissimmee , Associate - Global Services Representative (English and Hebrew), Sales , Kissimmee, Florida

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