Agent-Celebrity Services $16.20 - Gaylord Palms Resort & Convention Center - (21092628)
Company: Marriott International, Inc.
Posted on: November 12, 2021
Live Fully at Marriott International #1 Leader in
At Marriott International, you have the opportunity to grow in your
career, work with teammates that feel like family, and help make
our world a better place.
The Gaylord Palms Resort & Convention Center, located at 6000 W.
Osceola Parkway, Kissimmee, FL, 34746 is currently hiring a
Agent-Celebrity Services $16.20.
Provide personalized and detailed guest service assistance to VIP
guests throughout their stay offering smooth registration and
departure procedures. Review and log guest preferences/traces in
computer systems. Respond to requests for visitor information,
special arrangements, activities or services by making arrangements
or identifying appropriate providers. Respond to special requests
from VIP guests with unique needs and follow up to promote
satisfaction. Gather, summarize and provide information about the
property and the surrounding area amenities, including special
events and activities. Contact appropriate individuals or
departments as necessary to resolve calls, requests or problems.
Understand and assist with reservation services. Post charges
(e.g., telephone calls, tickets, valet parking, etc.) to guest
accounts. Collect payment for services rendered. Inspect VIP guests
rooms and deliver gifts and requested items prior to guest arrival.
Review and update logs and document in appropriate computer
Follow all company policies and procedures; report accidents,
injuries, and unsafe work conditions to manager; verify uniform and
personal appearance are clean and professional; maintain
confidentiality of proprietary information; protect company assets.
Welcome and acknowledge all guests according to company standards;
anticipate and address guests service needs; thank guests with
genuine appreciation. Speak with others using clear and
professional language; answer telephones using appropriate
etiquette. Develop and maintain positive working relationships with
others; support team to reach common goals. Comply with quality
assurance expectations and standards. Identify and recommend new
ideas, technologies, or processes to increase organizational
efficiency, productivity, quality, safety, and/or cost-savings.
Stand, sit, or walk for an extended period of time or for an entire
work shift. Move, lift, carry, push, pull, and place objects
weighing less than or equal to 25 pounds without assistance.
Perform other reasonable job duties as requested.
Apply now at :
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choice globally by FORTUNE magazine, DiversityInc and Great Places
to Work Institute, among others.
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Visit www.marriott.com/careers to learn more about our workplace
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Marriott International is an equal opportunity employer. We believe
in hiring a diverse workforce and sustaining an inclusive,
people-first culture. We are committed to non-discrimination on any
protected basis, such as disability and veteran status, or any
other basis covered under applicable law.
Keywords: Marriott International, Inc., Kissimmee , Agent-Celebrity Services $16.20 - Gaylord Palms Resort & Convention Center - (21092628), Sales , Kissimmee, Florida
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