Group Housing Coordinator ($15 Per Hour) - Gaylord Palms Resort & Convention Center - (19121225)
Company: Marriott International, Inc.
Posted on: September 13, 2019
Here's To Your Journey with Gaylord Gaylord Hotels is a
multi-location hospitality brand guided by a single focus:
extraordinary meetings and conventions. From guest rooms and
meeting space, to entertainment and dining all in a self-contained
environment, Gaylord Hotels makes meeting planning easy and
provides attendees great networking opportunities. As a Gaylord
Hotels STAR, you''ll bring your warm smile, genuine excitement and
a consider it done spirit to work. In return, youll experience the
rewards of growing your career among a team of professionals with a
passion for excellence. Ready for a change? Take the initiative.
Enjoy the Rewards. The Gaylord Palms Resort & Convention Center,
located at 6000 W. Osceola Parkway, Kissimmee, Florida, 34746 is
currently hiring a Group Housing Coordinator ($15 Per Hour).
Responsibilities include: Assist hotel group guests to ensure a
successful event by being the housing and billing contact from
pre-arrival through departure; providing excellent service and
hospitality following the brand guidelines. Process all reservation
requests, changes, and cancellations received by phone, fax, or
mail. Identify guest reservation needs, determine appropriate room
type, and verify availability of room type and rate. Explain
guarantee, special rate, and cancellation policies to callers.
Accommodate and document special requests. Set-up proper billing
accounts (i.e. share-with, room/tax/incidentals, tax exempt,
direct/special billing, and group bookings) according to accounting
policies. Prepare, review, and issue bills, invoices, and account
statements according to company procedures. Provide excellent
service to both internal and external customers. Ensure compliance
with standard and local operating procedures (SOP''s and LSOP''s).
Work closely with various departments and outside entities to
achieve successful groups from pre-arrival through final bill.
Follow all company and safety and security policies and procedures;
ensure uniform and personal appearances are clean and professional;
maintain confidentiality of proprietary information and protect
company assets. Report all accidents, injuries, and unsafe work
conditions to the manager. Welcome and acknowledge all guests
according to company standards, anticipate and address guests''
service needs, assist individuals with disabilities, and thank
guests with genuine appreciation. Speak with others using clear and
professional language; answer telephones using appropriate
etiquette. Prepare and review written documents accurately and
completely; read and visually verify information in a variety of
formats. Comply with quality assurance expectations and standards.
Develop and maintain positive working relationships with others,
support team to reach common goals, and listen and respond
appropriately to the concerns of employees. Move, lift, carry,
push, pull, and place objects weighing less than or equal to 10
pounds without assistance. Perform other reasonable job duties as
requested by Supervisors. To apply now, go to:
Marriott International is consistently recognized as an employer of
choice globally by FORTUNE magazine, DiversityInc and Great Places
to Work Institute, among others. Visit www.marriott.com/careers to
learn more about our workplace culture and career opportunities.
Chat, engage and follow us on social media.
http://www.instagram.com/marriottcareers @lifeatmarriott on
Snapchat So, we ask, where will your journey take you? Additional
Location - Orlando, Florida; Kissimmee, Florida Marriott
International is an equal opportunity employer committed to hiring
a diverse workforce and sustaining an inclusive culture. Marriott
International does not discriminate on the basis of disability,
veteran status or any other basis protected under federal, state or
Keywords: Marriott International, Inc., Kissimmee , Group Housing Coordinator ($15 Per Hour) - Gaylord Palms Resort & Convention Center - (19121225), Other , Kissimmee, Florida
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