Patient Services Specialist Transition Associate

Company: Florida Cancer Specialists, P.L.
Location: Kissimmee
Posted on: March 19, 2023

Job Description:

Date Posted: 2022-03-17-07:00 Country: United States of America Location: Florida - Remote WHY JOIN FCS At Florida Cancer Specialists & Research Institute, we believe our people are our strength and we invest in them. In addition to having a positive impact on the people and communities we serve, associates benefit from significant professional opportunities, career advancement, training and competitive wages. Offering competitive salaries and comprehensive benefits packages to include loan repayment, tuition reimbursement, 401-K match, pet and legal insurance. A LITTLE BIT ABOUT FCS Since 1984, Florida Cancer Specialists & Research Institute & Research Institute (FCS) has built a national reputation for excellence. With over 250 physicians, 220 nurse practitioners and physician assistants and nearly 100 locations in our network. Utilizing innovative clinical research, cutting-edge technologies, and advanced treatments, we are committed to providing world-class cancer care. We are recognized by the American Society of Clinical Oncology (ASCO) with a national Clinical Trials Participation Award, FCS offers patients access to more clinical trials than any private oncology practice in Florida. Our patients have access to ground-breaking therapies, in a community setting, and may participate in national clinical research studies of drugs and treatment protocols. In the past five years, the majority of new cancer drugs approved for use in the U.S. were studied in clinical trials with FCS participation prior to approval. Through our partnership with Sarah Cannon, we are one of the largest clinical research organizations in the United States. Often, FCS leads the nation in initiating research studies and offering ground-breaking new therapies to patients. Come join us today! #FCS TRAVEL REQUIREMENTS: * Must reside in the state of Florida. * This position requires extensive travel; including extended and overnight stays. * Must be willing to travel to any one of our clinics in the state of Florida; on the West Coast side- from Panama City to Naples, East Coast side- from Jacksonville to Delray Beach and within Central Florida- from Lake City to Sebring. RESPONSIBILITIES: The Patient Services Specialist Transition Associate: * The PSSTA will be the subject matter expert on transition issues related to this function, offering support to staff transitioning to a new organization, acting as an advocate for change of necessary policies. * To embed transition within the organization, delivering capability for staff to understand respond appropriately to transition-related issues. * PSSTA will be able to evaluate current processes and make recommendations on how to integrate them into new processes within a new organization. * Will demonstrate a thorough and detailed understanding of all SOPs to ensure that they are applied appropriately during the integration process. * PSSTA will be responsible for overseeing training of staff from various locations, both in person and via webinar. * PSSTA will assist in other areas when requested to ensure a smooth transition. * Extensive travel, including extended stays will be required. QUALIFICATIONS: * Minimum of 3 years of Patient Services Specialist experience required. * Attention to detail with strong ability to multitask. * Strong knowledge of Electronic medical record (EMR) software required. * Excellent interpersonal skills. * Strong verbal and written communication skills with a wide variety of personalities. * Must also be able to clear MVR check per FCS MVR Policy. EEOC To give equal employment and advancement opportunities to all people, we make employment decisions at FCS based on each persons performance, qualifications, and abilities. FCS does not discriminate in employment opportunities or practices based on race, color, religion, sex, national origin, age, disability, or any other characteristic protected by law. We will make reasonable accommodations for qualified individuals with known disabilities unless making the reasonable accommodation would result in an undue hardship to FCS. Our Equal Employment Opportunity policy covers all employment practices, including selection, job assignment, compensation, discipline, termination, and access to benefits and training. If you have a question about any type of discrimination at work, contact the Manager of Human Resources or the VP of Human Resources. You will not be punished for asking questions about this. Also, if we find out that anyone was illegally discriminating, that person will be subject to disciplinary action, up to and including termination of employment. SCREENINGS - Background, drug, and nicotine screens Safeguarding our patients and each other is an important part of how we deliver the best care possible to the communities we serve. All offers of employment at Florida Cancer Specialists & Research Institute are contingent upon clear results of a thorough background screening. Additionally, as a condition of employment, FCS requires all new hires to receive various vaccinations, including the influenza and COVID-19 vaccines, barring an approved exemption. In addition, FCS is a drug-free workplace, and all new hires will be subject to drug/ nicotine testing.

Keywords: Florida Cancer Specialists, P.L., Kissimmee , Patient Services Specialist Transition Associate, Other , Kissimmee, Florida