REMOTE - Bilingual CSR Full-Time (Spanish/English)
Posted on: March 19, 2023
This position is responsible for providing excellent customer service and sales support for stores, in-store customers, and online customers resolving all customer service issues to satisfactory resolution. This includes addressing questions related to store policy, online order status, merchandise features & use, and uncovering customer needs to facilitate online customer upsell. The CSR engages every customer via phone, email, website, mail, social media, or other communication venues. As a Customer Service Representative, this position plays a vital role in establishing customer loyalty, which leads to customer retention.
Must possess strong communication (verbal, listening, and written) and interpersonal skills.
Keywords: Genesco, Kissimmee , REMOTE - Bilingual CSR Full-Time (Spanish/English), Other , Kissimmee, Florida
here to apply!