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Credit & Collections Administrator

Company: Intelliswift Software Inc
Location: Kissimmee
Posted on: March 17, 2023

Job Description:

Job Title: Credit & Collections Administrator

Location: Celebration, FL (Remote)

Pay Range: $15.71-$19.29 perhour on W2

Intelliswift Software Inc. conceptualizes, builds, and supports the world's most amazing technology products and solutions. Our team of rich experts from diverse backgrounds contributes to making Intelliswift one of the most reliable partners in IT and Talent solutions. We specialize in delivering world-class Digital Product Engineering, Data Management and Analytics, and Staffing Solutions services to Fortune companies, SMBs, ISVs, and fast-growing startups.


  • Provides clear, concise, and timely communication to internal and external stakeholders
  • Provides timely, efficient and effective collection and dispute resolution efforts and customer engagement and a deep understanding of Customer-to-Cash processes and business models with a focus on strategic accounts and escalated dispute resolution
  • With Manager guidance, negotiates complex customer settlements and payment plans with the appropriate approval authority
  • Recommends accounts receivable for bad debt write-off and placement with third party collections agencies
  • Identifies and manages collection trends which delay collection and provides guidance in order to avoid bad debt loss
  • Identifies and resolves procedural and operational issues which could adversely affect collection of the accounts receivable
  • Makes recommendations for process improvements focusing on the Customer-to-Cash cycle
  • Contributes to the completion of monthly and quarterly reports, reserve recommendations, and Consolidated Accounts Receivable Report
  • Prepares ad-hoc reports
  • Manages the collection and dispute resolution of complex / strategic accounts receivable
  • Meets with customers to discuss their business plans, credit risk, payments, risk mitigation, and process improvements
  • Responsible for managing bankruptcies, insolvencies, and third party collection
  • Assists the Collections Team in preparation of ad- hoc reports to support business intelligence activities
  • Assists in the development and implementation of new technologies to improve efficiency and effectiveness
  • Develops and presents business cases in support of systems changes or initiatives
  • Works with business partners to implement appropriate strategies for managing the collection of the accounts receivable and resolution of disputes in support of Client businesses
  • Collaborates with Client business leaders to mitigate risk to the accounts receivables and future revenue
  • Keeps abreast of industry, market and business conditions.
  • Provide overviews and alerts for high risk delinquent customers
  • Provides C&C leadership across business partners by resolving escalated collections issues, working with strategic accounts, and performing regular account and portfolio reviews
  • Works with team to lead in execution of escalated collection and dispute resolution of technical, account, and procedural challenges

    Basic Qualifications

    • Collaborates and solves problems works with others to resolve significant issues, clarify or interpret complex information
    • Engages with internal and external personnel and leadership
    • Works with Client businesses and customers to support the free flow of profitable goods and services
    • Prepares and presents Analyst presentations
    • With Manager guidance, negotiates and advises customers and vendors with complex credit and business issues

      Additional Information:

      • The role can be remote, but candidates local to FL preferred.

        Intelliswift is committed to fair and equitable compensation practices. The range provided for this position is determined by various factors including, but not limited to, relevant work experience, skills, certifications, and location. Intelliswift offers medical insurance, dental insurance, vision insurance, supplemental life and AD&D insurance, and any other benefits per state law.

        Equal Employment Opportunity Statement

        Intelliswift celebrates a diverse and inclusive workforce. We offer equal employment opportunities to all applicants and employees. All qualified applicants will be considered regardless of race, color, sex, gender identity, gender expressions, religion, age, national origin or ancestry, citizenship, physical or mental disability, medical condition, family care status, marital status, domestic partner status, sexual orientation, genetic information, military or veteran status, or any other protected basis under the law.

        Americans with Disabilities Act (ADA)

        If you require a reasonable accommodation in completing this application, interviewing, completing any pre-employment testing, or otherwise participating in the employee selection process, please contact Intelliswift Human Resources Department

        Other Employment Statements

        Intelliswift participates in the E-Verify program.

        Learn More

        For information on Intelliswift Software, Inc., visit our website at .

Keywords: Intelliswift Software Inc, Kissimmee , Credit & Collections Administrator, Other , Kissimmee, Florida

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