Patient Services Coordinator

Company: CORA Physical Therapy
Location: Kissimmee
Posted on: August 6, 2022

Job Description:

Patient Services CoordinatorIgnite Your Career With CORA!CORA Physical Therapy provides a full range of services for clients with orthopedic problems, work related injuries, sport injuries and various neuromuscular and neurological conditions.Our community is built on the passion and experience of clinicians who thrive with CORA.With more than 200 locations in 9 states, there's sure to be the perfect fit for you!As a Patient Services Coordinator, you would support clinic services by handling all incoming physician prescriptions, verifying and documenting all third party payers, collecting deductibles and co-payments, preparing patient admissions, posting and submitting daily charges to the Clinic Manager. This is a full time position.Our ideal candidate thrives in high-energy environments, has greatcustomer service skills, is flexible and adaptable to meet the needs of ourpatients.Responsibilities: Answer all incoming calls promptly and politely, screen calls and take/relay messages as necessaryConduct patient-screenings according to our COVID-19 policyGreet patients immediately and warmly both in person and on the phoneVerify all patient insurance for therapy benefits, co-payments, limitations, approved # of visits, expiration dates for authorizations, etc.Instruct patients on the completion of new patient forms, as per the Billing Manual, and advise patients of their financial responsibility (i.e., copay/deductible amounts per visit and expectation of receiving such at each visit)Scan insurance card, driver's license/photo ID and all other paperwork for inclusion in the patient's fileCollect all copay and deductible payments from patients daily, provide each patient with a receipt (regardless of the form of payment), and batch all receipts and deposit on a daily basisMaintain appearance, function and cleanliness of therapy and office space and equipmentMaintain inventory of therapy and office equipment and suppliesQualifications:MUST HAVE CUSTOMER SERVICE EXPERIENCE WITHIN THE LAST 2 YEARSHigh School diploma or GED requiredBasic medical terminology preferred but not requiredBilingual (English & Spanish) preferred but not requiredProficient with Microsoft Office Suite - Word and Excel is requiredStrong time management and organizational skillsExcellent verbal and written communication skillsHigh level of personal integrity, reliability and honestyHas ability to work effectively in teams and autonomously in a fast-paced environmentBenefits: Not only is our benefits package the most comprehensive in our industry, we are consistently seeking new programs to enhance our offerings. Here's a taste:Dental, Vision, and Medical InsuranceCompetitive Salary and PTOTuition ReimbursementRetirement & Savings Plan Career growth and mentorship opportunities within our networkWe're looking for exceptional talent to join us - be a part of our elite team of clinicians and apply today. Click here to watch a video about CORACORA Physical Therapy is an Equal Opportunity/Affirmative Action employer.Coronavirus and Our Commitment to SafetyOur priority is always the health and safety of our patients and employees. With the growing concern over the spread of the Coronavirus, we feel it is important to keep our patients and employees informed of the steps we are taking to maintain a safe environment in our clinics.Please know we are taking this threat seriously. We hear your concerns and are here to relieve some stress for families in the middle of an otherwise very stressful situation. The aggressive actions we are taking in our clinics are to ensure the health, safety and well-being of our patients and employees in the communities we serve ... as we continue to serve you.

Keywords: CORA Physical Therapy, Kissimmee , Patient Services Coordinator, Other , Kissimmee, Florida