Revenue Analyst

Company: NDM Hospitality Services
Location: Kissimmee
Posted on: May 3, 2021

Job Description:

This position will provide analytical and reservations support to the Revenue Management department with a focus on research directed by Business Development unit. Position will be cross functional in nature and will act as bridge between Revenue Management team and and Business Development team.

Responsibilities:

• Creating, maintaining, and presenting reports for leadership. Maintain master project list and timing requirements for coordination between business units
• Market research including new locations, land acquisition and new property analysis
• Create and analyze detailed reports and react as necessary
• Strong communication with management regarding property and market strategy, upgrade strategy, new promotions, or market codes, etc.
• System management including balancing PMS to external systems and monitoring interfaces to external systems and third parties
• Responsible for supporting the Business Development and Revenue Management teams in running tasks, producing reports, changing rates etc. as instructed
• RMS Inventory responsibilities including balancing transient room types, identify and communicating any potential issues for future inventory, and managing room authorizations
• Responsible for reviewing package production, as well as system related tasks including set up, billing, plan breakdowns and market codes
• Reservation responsibilities including but not limited to entering rooming lists, partner requests, long term stay requests, FIT reservations, and any special reservation requests including taking phone calls
• Must attend the weekly revenue meetings, including being an active participant in inventory discussions and future development
• Miscellaneous tasks including but not limited to website audits, ability to run reports on demand, research customer care issues, support reservations department, audits, additional call center statistics
• Manage owner inventory and room requests

Requirements and Skills :

• Should be self-driven, responsible and accountable, with a positive outlook and a team-player
• Must have excellent organizational and people skills, be detail oriented and proficient in both written and oral communication
• Must be proficient in Property Management Systems, MS Office, particularly Excel and Word
• Strong systems and hospitality knowledge
• 6 months plus resort or hotel experience is required

Physical requirements:

• Ability to walk long distance is required

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Keywords: NDM Hospitality Services, Kissimmee , Revenue Analyst, Other , Kissimmee, Florida