Owner Referral Coordinator

Company: Westgate Resorts
Location: Kissimmee
Posted on: May 3, 2021

Job Description:

Job Description

The main thrust of this job is handling marketing customer service issues for specialty tours and new and existing owners.

DUTIES

* Explain the Westgate Owner Referral program and generate leads from new and existing owners. Provide owner with the referral ID card information. * Data Entry, input all referrals generated into the system. * Answers all incoming calls, provides customer service to anyone that approaches the desk.

Call in Hot-Leads for owner referrals. Also, call corporate owners credit department to check on status of Referral Credits for owners. * Photograph new and existing owners and set up Westgate Photo. Show owners how to use the Westgate Photo. * Sent Photograph to new owners email and generate email leads for the referral program. * Responsible for maintaining and process inventory for Owner Referral display cases. * Assist with tours at the Welcome Center during check-ins at busy season as needed. * Daily count for Dayline and Inhouse leads generated. * Work as a liaison between the Deeders and the sales reps to coordinate getting the new owners to the deeding department.

Keywords: Westgate Resorts, Kissimmee , Owner Referral Coordinator, Other , Kissimmee, Florida