Loss Prevention Attendant - Seasonal
Company: Gaylord Hotels
Posted on: May 3, 2021
Posting Date Feb 24, 2021Job Number 21015073Job Category Loss
Prevention & SecurityLocation Gaylord Palms Resort & Convention
Center, 6000 W. Osceola Parkway, Kissimmee, Florida, United States
VIEW ON MAPBrand Gaylord HotelsSchedule Part-TimeRelocation?
NPosition Type Non-ManagementLocated Remotely? N Gaylord Hotels is
a multi-location hospitality brand guided by a single focus:
extraordinary meetings and conventions. From guest rooms and
meeting space, to entertainment and dining all in a self-contained
environment, Gaylord Hotels makes meeting planning easy and
provides attendees great networking opportunities. As a Gaylord
Hotels STAR, you'll bring your warm smile, genuine excitement and a
consider it done spirit to work. In return, youll experience the
rewards of growing your career among a team of professionals with a
passion for excellence. Ready for a change? Take the initiative.
Enjoy the Rewards. JOB SUMMARY Conduct investigations and gather
evidence related to theft/fraud or lost items, noise complaints,
assault complaints, food poisoning complaints, and other guest
complaints and incidents. Conduct interviews with relevant parties
in order to obtain statements and information related to incidents.
Assist with and notify manager/supervisor, local police, or other
appropriate individuals in the event of accidents, attacks, or
other incidents. Complete incident reports to document all
Security/Loss Prevention related incidents such as theft,
accidents, physical hazards, and fire alarms. Handle business
interruptions and complaints, such as suspicious individuals, civil
disturbances or demonstrations, noise complaints, intoxicated
individuals, etc. Escort any unwelcome persons from the property
without interrupting the orderly flow of property operation. Defuse
guest or employee disturbances/altercations, including summoning
appropriate authorities if necessary, and documenting incident.
Follow all company and safety and security policies and procedures;
report accidents, injuries, and unsafe work conditions to manage.
Maintain confidentiality of proprietary information; protect
company assets. Welcome and acknowledge all guests according to
company standards; anticipate and address guests service needs.
Speak with others using clear and professional language; prepare
and review written documents accurately and completely. Develop and
maintain positive working relationships with others; support team
to reach common goals; listen and respond appropriately to the
concerns of other employees. Ensure adherence to quality
expectations and standards. Enter and locate work-related
information using computers and/or point of sale systems. In
addition, some states may have additional licensing/registration
requirements to be considered for this position. Read and visually
verify information in a variety of formats (e.g., small print).
Visually inspect tools, equipment, or machines (e.g., to identify
defects). Enter and locate work-related information using computers
and/or point of sale systems. Move at a speed required to respond
to work situations (e.g., run, walk, jog). Stand, sit, or walk for
an extended period of time or for an entire work shift. Move, lift,
carry, push, pull, and place objects weighing less than or equal to
50 pounds without assistance and objects weighing in excess of 75
pounds with assistance. Grasp, turn, and manipulate objects of
varying size and weight, requiring fine motor skills and hand-eye
coordination. Move through narrow, confined, or elevated spaces.
Move over sloping, uneven, or slippery surfaces as well as up and
down stairs and/or service ramps. Reach overhead and below the
knees, including bending, twisting, pulling, and stooping. Perform
other reasonable job duties as requested by Supervisors. Marriott
International is an equal opportunity employer.We believe in hiring
a diverse workforce and sustaining an inclusive, people-first
culture.We are committed to non-discrimination onanyprotectedbasis,
such as disability and veteran status, or any other basis covered
under applicable law.
Keywords: Gaylord Hotels, Kissimmee , Loss Prevention Attendant - Seasonal, Other , Kissimmee, Florida
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