Posting Date Apr 13, 2021
Job Number 21034402
Job Category Information Technology
Location Gaylord Palms Resort & Convention Center, 6000 W.
Osceola Parkway, Kissimmee, Florida, United States VIEW ON MAP
Brand Gaylord Hotels
Position Type Non-Management
Located Remotely? N
Gaylord Hotels is a multi-location hospitality brand guided by a
single focus: extraordinary meetings and conventions. From guest
rooms and meeting space, to entertainment and dining all in a
self-contained environment, Gaylord Hotels makes meeting planning
easy and provides attendees great networking opportunities. As a
Gaylord Hotels STAR, you'll bring your warm smile, genuine
excitement and a "consider it done" spirit to work. In return,
you'll experience the rewards of growing your career among a team
of professionals with a passion for excellence. Ready for a change?
Take the initiative. Enjoy the Rewards.
Follow all company policies and procedures; protect company
assets. Address guests' service needs. Exchange information with
other employees using electronic devices. Develop and maintain
positive working relationships with others.
Communicate with other IS personnel to troubleshoot and resolve
technical problems or issues related to computer software and
systems, internet access, hardware and peripheral equipment. Refer
major problems or defective products to vendors/technicians.
Respond to program error messages by finding and correcting
problems or terminating the program. Enter commands and activate
controls on computer and peripheral equipment. Inspect, test, and
diagnose computer equipment and systems. Maintain inventory of all
technology devices. Maintain computer networks, support server
system(s), and supporting software. Provide network communications
support. Maintain and upgrade hardware, software and website
technical architecture related to hardware and telecommunication
connectivity. Perform system backups. Provide end-user support.
Manage user accounts, including set up, removal, and resetting
passwords in order to ensure confidentiality and proper use.
Install, configure, and modify workstations. Modify workstations,
including set up of cables, desktop computers, laptops, docking
stations, and printers. Read technical manuals, confer with users,
or conduct computer diagnostics to investigate and resolve problems
or to provide technical assistance and support. Secure all backup
tapes and computer/telephone rooms. Educate users regarding
procedures for securing Personal Identifiable Information (PII).
Move, lift, carry, push, pull, and place objects weighing less than
or equal to 10 pounds without assistance. Perform other reasonable
job duties as requested by Supervisors.
Marriott International is an equal opportunity employer. We
believe in hiring a diverse workforce and sustaining an inclusive,
people-first culture. We are committed to non-discrimination on any
protected basis, such as disability and veteran status, or any
other basis covered under applicable law.