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Area Manager

Company: Inframark, LLC
Location: Kissimmee
Posted on: May 3, 2021

Job Description:

Job Description

**JOB FUNCTION / PURPOSE**

The Area Manager is responsible for overseeing the daily field operations across various clients within Management Services, improving organizational processes, and working to improve quality, productivity, and efficiency. The position reports to the Central Regional Manager.

**PRIMARY RESPONSIBILITIES**

Provide inspired leadership for the organization. Lead his/her team in all aspects of people management including: hiring, orientation/on-boarding, performance management, salary changes, promotions, training and development, transfers and terminations. Monitors and reviews staff work and coaches appropriate improvement.

Manages financial performance for his/her team. Works with other departments to establish or improve management systems required to provide long-term stability and growth and minimize risk. Responsible for establishing and tracking key performance indicators to ensure performance and alignment with company strategic plan/goals.

Assists with new business development activities and pricing strategy, as well as securing renewals and scope expansion.

Attend client meetings as required and provide operational support to all stakeholders.

Develop, implement and review operational policies and procedures. Ensure that all adopted SOPs are followed.

Assist with making important policy, planning, and strategy decisions.

Assess operational performance and implement continuous improvements.

Identify and address problems and opportunities for the company.

Build alliances and partnerships with other organizations.

Oversee onboarding and offboarding of Management Service clients and coordinate the setup and information dissemination to all stakeholders.

Oversees the preparation and administration of the annual operating and capital budget. Create monthly operations reports.

Manages team related to hiring, on-boarding, performance management, utilization, training, development, salary, promotions, transfers and terminations. Coaches individual and team performance and improvement.

Ensures overall customer satisfaction and manages client communications.

Other duties as assigned.

**EDUCATION, EXPERIENCE AND SKILLS**

**_Education/Experience:_** BA/BS in related field and 5-7 years operations/project/program management related experience. Five years previous management experience required.

**_Technical:_** Advanced proficiency with Microsoft Office applications, including intermediate MS Excel formulas, MS Word Mail Merge, and MS Powerpoint presentations. Intermediate internet navigation skills; General knowledge of navigating web-based applications and the ability to learn specific applications; Ability to use Business Skype; Ability to learn company property management software.

**_Communication:_** Communicates clearly & professionally. Contributes to a positive internal & external customer experience. Maintains composure in challenging situations. Collaborates and is willing to work with others. Asks for constructive feedback. Promotes a culture of diversity, respect & accountability. Challenges other through productive discussion.

**_Problem Solving & Quality:_** Pays attention to detail. Identifies & solves complex issues. Thinks "big picture" when assessing problems/opportunities. Develops innovative & creative solutions.

**_Managing For Results:_** Follows all company policies & SOPs. Delegates, prioritizes & manages the work of others. Balances competing priorities, scheduling issues & deadlines. Delivers effective feedback. Manages cost, quality & expedience.

**_Leadership & Initiative:_** Motivates & empowers others. Acts in accordance with company vision, mission & values. Takes accountability for own performance. Willing to take on additional assignments. Seeks out opportunities for leadership & development. Trains, coaches & mentors others. Champions change.

**PHYSICAL DEMANDS**

Sitting, standing, walking, bending and lifting are required to perform job responsibilities. The employee must occasionally lift and move up to 20 lbs.

**TRAVEL**

Regionally up to 50%

An Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability.

Keywords: Inframark, LLC, Kissimmee , Area Manager, Other , Kissimmee, Florida

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