Activity Center Coordinator
Company: MMM Holdings
Location: Kissimmee
Posted on: January 11, 2021
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Job Description:
It's fun to work in a company where people truly BELIEVE in what
they're doing!We're committed to bringing passion and customer
focus to the business.Job Title: Activity Center CoordinatorReport
to: Marketing ManagerFLSA Status: Non-ExemptJob Summary: A dynamic
individual who is capable of handling multiple tasks
simultaneously. The ACC is responsible for multiple daily and
monthly tasks within the Marketing Department, Activity and
Resource Center and consistently interactions with patients and
community partners.Responsibilities:1. Plans and coordinates social
and educational activities2. Tracks event attendance, develops
outreach strategies, and gen rates new patients for office.3.
Maintains relationships with assigned insurance agents and vendors
(Marketing Manager will assign the agents).4. Provides office VIP
tours on Fridays5. Provides new patients with new patient package
prior to or during first appointment.6. Assists patients in
completing paperwork and provide patient information on the Patient
Portal.7. Completes patient satisfaction survey8. Acts as patient
concierge and regularly interacts with patients waiting in lobby
and at the Activity Center9. Resolves customer service issues as
presented to them.10. Maintains Activity and Resource Center on-- a
daily basis to ensure all areas are clean and organized11. Requests
and purchases daily supplies and marketing materials for the
Activity and Resource Center and the office as needed.12. ACCs must
check the schedule for MA patients coming on the same day (but not
print it, as you will be checking it in the system electronically,
to avoid having patient information printed on a piece of paper in
the Activity Centers).13. You must continue monitoring the schedule
throughout the day as patients may be added on the same day.14.
Current patient are not to participate in Premier Events as these
events are only for Prospect patients to join our practice, current
patients are to know about Social Fridays and they will participate
ONLY if they bring a friend that is a qualified MA prospect. The
whole purpose of these events is to attract new patients, as we
cannot keep having our current patients be the only ones coming to
have lunch and to get the gift cards, we will not be able to grow
this way.Skills and Specifications* Fluent in both English and
Spanish* AHCA screening eligible* Strong organizational and
communication skills* Ability to prioritize and multitask*
Proficient with Microsoft Word, Excel, and PowerPoint* Basic
knowledge of physician office operations, health insurance,
Medicare and Medicaid* Positive attitude and outgoing
personalityACKNOWLEDGMENT FORMThe above statements are intended to
describe the general nature and level of work being performed by
people assigned to this classification. They are not to be
construed as an exhaustive list of all responsibilities, duties,
and skills required of personnel so classified. All personnel may
be required to perform duties outside of their normal
responsibilities from time to time, as needed.Printed Name:
_____________________________________Signature:
_________________________________________Date:If you like wild
growth and working with happy, enthusiastic over-achievers, you'll
enjoy your career with us!
Keywords: MMM Holdings, Kissimmee , Activity Center Coordinator, Other , Kissimmee, Florida
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