Application Administrator I
Company: Frontline Homeowners Insurance
Location: Lake Mary
Posted on: February 16, 2026
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Job Description:
Job Description Job Description At Frontline Insurance, we are
on a mission to Make Things Better, and our Application
Administrator I plays a pivotal role in achieving this vision. We
strive to provide high quality service and proactive solutions to
all our customers to ensure that we are making things better for
each one. What makes us different? At Frontline Insurance, our core
values – Integrity, Patriotism, Family, and Creativity – are at the
heart of everything we do. We’re committed to making a difference
and achieving remarkable things together. If you’re looking for a
role, as an Application Administrator I, where you can make a
meaningful impact and grow your career, your next adventure starts
here! Our Application Administrator I enjoys robust benefits:
Health & Wellness: Company-sponsored Medical, Dental, Vision, Life,
and Disability Insurance (Short-Term and Long-Term). Financial
Security: 401k Retirement Plan with a generous 9% match Work-Life
Balance: Four weeks of PTO and Pet Insurance for your furry family
members. What you can expect as an Application Administrator I:
Assist in the setup, configuration, maintenance, and management of
the Risk Management software and supporting systems. I.e. RiskLink
(RMS), Touchstone (AIR), RiskInsight (KCC) Routinely execute
performance analysis, system administration, and maintenance of
multiple software systems Create and maintain technical
documentation and standard operating procedures about
implementations, integrations, configurations, security, upgrades,
patches, and maintenance Develop scripts, workflows, or processes
to automate manual tasks Liaise with other IT teams for system
upgrades, disaster recovery, and maintenance of the underlying
infrastructure on a per needed basis. Correspond with application
vendor as priority level of response Maintain platform-related
knowledge of new features and opportunities Attend team meetings to
stay informed about process changes and new initiatives Provide the
roadmap on the application upgrades and lead the execution of the
upgrade process Ability to perform well and professionally in a
demanding, high performance IT organization Respond to support
incidents and independently provide support and troubleshooting as
a priority one dedicated resource for the Risk Management
department. What we are looking for as an Application Administrator
I: The ideal candidate will assist in maintaining and
troubleshooting virtual systems, applying OS patches and upgrades,
and supporting network connectivity across a multi-site
infrastructure. This role requires problem-solving skills,
adaptability, and the ability to work collaboratively in a dynamic
enterprise environment. Experience with troubleshooting RiskLink
(RMS), Touchstone (AIR), RiskInsight (KCC) and associated systems
in an on-prem environment preferred. Why work for Frontline
Insurance? At Frontline Insurance, we’re more than just a workplace
– we’re a community of innovators, problem solvers, and dedicated
professionals committed to our core values: Integrity, Patriotism,
Family, and Creativity. We provide a collaborative, inclusive, and
growth-oriented work environment where every team member can
thrive. Frontline Insurance is an equal-opportunity employer that
is committed to diversity and inclusion in the workplace. We
prohibit discrimination and harassment of any kind based on race,
color, sex, religion, sexual orientation, national origin,
disability, genetic information, pregnancy, or any other protected
characteristic as outlined by federal, state, or local laws.
Keywords: Frontline Homeowners Insurance, Kissimmee , Application Administrator I, IT / Software / Systems , Lake Mary, Florida