Reservation Sales Associate
Posted on: October 8, 2018
We are hiring for a Reservation Sales Associate! About Us We manage over 150 vacation rental properties from condos and town homes to 3-6 bedroom private pool homes all located in the Disney area. Our company has been operating since 2005, we are a One Stop Shop for our owners providing management services of their privately owned vacation rentals as well as getting reservations for these homes. Job Description Reservations Sales Associates main responsibility is to convert leads into reservations for our large inventory of vacation rental homes as well as assist guests regarding their confirmed reservations and resolving customer issues. Reservation leads are received via emails and phone calls as well as our website chat and in person. Must be comfortable with outbound sales calls. Responsibilities Securing future guest reservations by managing our in-bound and out-bound leads. Quickly follow up with guest inquiry leads to obtain bookings. Answer calls and emails in a professional manner, must have excellent telephone skills. Answer calls and assist guests with existing reservations. Assist reservations manager by inputting data, processing guest registration forms and work on assigned projects. Must have strong ability to multi-task and pay attention to detail. Provide excellent guest service, assistance and resolution to guest issues via telephone, email or face to face in office lobby. Input guest work orders for maintenance department by working in coordination with maintenance dispatch teams. Requirements: High School Diploma (or equivalent) Must have 1-2 years experience working with a property management company or reservation sales job in the travel industry. Must have a valid driver license, pass a background check. Must be familiar with MS Office software (Outlook,Word, Excel) to create/update spreadsheets. Hold a positive and friendly attitude at all times. Good verbal and written communication skills. Must have the capacity of typing quickly and correctly using our on line chat. Flexibility in work schedule, must work weekends, evenings, and holidays (as required) are mandatory. Ability to calculate figures and amounts such as discounts, commissions, and percentages. Ability to work unsupervised and to work in a very fast paced environment. Will be expected to be able to learn various computer systems, follow instructions from your supervisor/manager, work together with the other reservation agents. This is a full time position and you will be required to work 40 hours per week. The hours vary and will be determined at the time of hire but could fall between 8.30 am. " 7.00 pm Monday through Sunday. Compensation Based on experience, per year Benefits Health Plan optional with partial employer coverage. Please apply today! Keywords: Retail Sales Associate, Retail Sales Representative, Retail Sales Rep, Merchandiser, Merchandising, Customer Service Representative, Customer Service Rep, CSR, Customer Support, Customer Service Agent, Customer Care Representative, Customer Care Agent, Florida, FL, Orlando, Sanford, Lake Mary, Longwood, Wekiva Springs, Altamonte Springs, Maitland, Winter Park, Lockhart, Apopka, Zellwood, Ocoee, Orlovista, Southwest Orlando, Conway, Oak Ridge, Doctor Phillips, Latke Butler, University Park, Oviedo, Bithlo, Southeast Orlando, Cocoa, St Cloud, Celebration, Four Corners, Ponciana, Davenport, Haines City, Winter Haven, Auburndale, Fussels Corner, Lakeland, Plant City, Polk City, Gibsonia, Groveland, Clermont, Minneola, Yeehaw Junction, Call Centre Agent, Telemarketer, Telemarketing, Telephone Sales, Telesales, Tele Sales, Service Business Development Centre Representative, Automotive Business Development Centre, BDC, Service Appointment Scheduler, Customer Service Representative, Customer Service Rep, CSR, Sales Representative, Sales Rep,
Keywords: NetHire, Kissimmee , Reservation Sales Associate, Hospitality & Tourism , Kissimmee, Florida
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