Senior Sous Chef Banquets
Company: Marriott International
Location: Kissimmee
Posted on: June 25, 2022
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Job Description:
Posting Date May 13, 2022
Job Number 22078686
Job Category Food and Beverage & Culinary
Location Gaylord Palms Resort & Convention Center, 6000 W. Osceola
Parkway, Kissimmee, Florida, United States
Brand Gaylord Hotels
Schedule Full-Time
Relocation? Y
Position Type Management
Located Remotely? N
Gaylord Hotels is a multi-location hospitality brand guided by a
single focus: extraordinary meetings and conventions. From guest
rooms and meeting space, to entertainment and dining all in a
self-contained environment, Gaylord Hotels makes meeting planning
easy and provides attendees great networking opportunities. As a
Gaylord Hotels STAR, you'll bring your warm smile, genuine
excitement and a consider it done spirit to work. In return, youll
experience the rewards of growing your career among a team of
professionals with a passion for excellence. Ready for a change?
Take the initiative. Enjoy the Rewards.
JOB SUMMARY - Accountable for overall success of the daily kitchen
operations. Exhibits culinary talents by personally performing
tasks while leading the staff and managing all food related
functions. Works to continually improve guest and employee
satisfaction while maintaining the operating budget. Supervises all
kitchen areas to ensure a consistent, high quality product is
produced. Responsible for guiding and developing staff including
direct reports. Must ensure sanitation and food standards are
achieved. - CANDIDATE PROFILE - Education and Experience High
school diploma or GED; 4 years experience in the culinary, food and
beverage, or related professional area. OR 2-year degree from an
accredited university in Culinary Arts, Hotel and Restaurant
Management, or related major; 2 years experience in the culinary,
food and beverage, or related professional area. - CORE WORK
ACTIVITIES - Leading Culinary Team Utilizes interpersonal and
communication skills to lead, influence, and encourage others;
advocates sound financial/business decision making; demonstrates
honesty/integrity; leads by example. Supervises and manages
employees. Managing all day-to-day operations. Understanding
employee positions well enough to perform duties in employees'
absence. Encourages and builds mutual trust, respect, and
cooperation among team members. Serves as a role model to
demonstrate appropriate behaviors. Ensures and maintains the
productivity level of employees. Solicits employee feedback,
utilizes an "open door" policy and reviews employee satisfaction
results to identify and address employee problems or concerns.
Ensures employees understand expectations and parameters.
Establishes and maintains open, collaborative relationships with
employees and ensures employees do the same within the team.
Celebrates successes by publicly recognizing the contributions of
team members. Leads shifts while personally preparing food items
and executing requests based on required specifications. Supervises
and coordinates activities of cooks and workers engaged in food
preparation. - Ensuring Culinary Standards and Responsibilities are
Met Develops, designs, or creates new applications, ideas,
relationships, systems, or products, including artistic
contributions. Supervises kitchen shift operations and ensures
compliance with all Food & Beverage policies, standards and
procedures. Recognizes superior quality products, presentations and
flavor. Ensures compliance with food handling and sanitation
standards. Follows proper handling and right temperature of all
food products. Ensures employees maintain required food handling
and sanitation certifications. Assists Executive Chef with all
kitchen operations. Maintains purchasing, receiving and food
storage standards. Prepares and cooks foods of all types, either on
a regular basis or for special guests or functions. Checks the
quality of raw and cooked food products to ensure that standards
are met. Assists in determining how food should be presented and
creates decorative food displays. - Ensuring Exceptional Customer
Service Provides services that are above and beyond for customer
satisfaction and retention. Manages day-to-day operations, ensures
the quality, standards and meeting the expectations of the
customers on a daily basis. Improves service by communicating and
assists individuals to understand guest needs, providing guidance,
feedback, and individual coaching when needed. Observes service
behaviors of employees and provides feedback to individuals.
Strives to improve service performance. Emphasizes guest
satisfaction during all departmental meetings and focuses on
continuous improvement. Empowers employees to provide excellent
customer service. Sets a positive example for guest relations. -
Maintaining Culinary Goals Achieves and exceeds goals including
performance goals, budget goals, team goals, etc. Develops specific
goals and plans to prioritize, organize, and accomplish your work.
Understands the impact of departments operation on the overall
property financial goals and objectives and manages to achieve or
exceed budgeted goals. Trains employees in safety procedures. -
Managing and Conducting Human Resource Activities Identifies the
developmental needs of others and coaches, mentors, or otherwise
helps others to improve their knowledge or skills. Identifies the
educational needs of others, develops formal educational or
training programs or classes, and teaches or instructs others.
Manages payroll administration. Brings issues to the attention of
the department manager and Human Resources as necessary. Utilizes
the Labor Management System to effectively schedule to business
demands and for tracking of employee time and attendance. Reviews
staffing levels to ensure that guest service, operational needs and
financial objectives are met. Participates in employee progress
discipline procedures. Participates in the employee performance
appraisal process, providing feedback as needed. Participates in
the development and implementation of corrective action plans. -
Additional Responsibilities Provides information to supervisors,
co-workers, and subordinates by telephone, in written form, e-mail,
or in person. Analyzes information and evaluates results to choose
the best solution and solve problems. Attends and participates in
all pertinent meetings. - - Marriott International is an equal
opportunity employer. -We believe in hiring a diverse workforce and
sustaining an inclusive, people-first culture. -We are committed to
non-discrimination on -any -protected -basis, such as disability
and veteran status, or any other basis covered under applicable
law.
Food and Beverage & CulinaryRequired
Keywords: Marriott International, Kissimmee , Senior Sous Chef Banquets, Hospitality & Tourism , Kissimmee, Florida
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