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Guest Service Representative - Front Desk

Company: Holiday Inn Club Vacations Incorporated
Location: Kissimmee
Posted on: December 3, 2019

Job Description:

Job DescriptionHoliday Inn Club Vacations looks for individuals who excel in their role, and are committed to delivering an exceptional experience for our guests, owners, and team members. We look for individuals who are passionate in life and bring those qualities to work every day. Do you instill confidence, trust, and respect, encourage success and build relationships? We're looking for people like this to join our friendly, engaged, professional team. POSITION DESCRIPTION: A Guest Services representative will provide services in various areas within the Guest Services department: Front Desk, Resort Services and PBX/Call Center. In each area, this individual must commit to providing exceptional guest experience as the subject matter expert, seeking out opportunities to exceed owners and guest expectations. The Guest Services representative must ensure a great first/last impression while coordinating, partnering and supporting various departments during the guest stay that provide an experience with a sense of fun and family. Job Requirements EDUCATION and/or EXPERIENCE High School Diploma or GED equivalent or an equivalent combination of training, education and experience Previous experience working in a Front Office environment or customer service environment preferred IND1* High School Diploma or GED equivalent or an equivalent combination of training, education and experience * Previous experience working in a Front Office environment or customer service environment preferred

Keywords: Holiday Inn Club Vacations Incorporated, Kissimmee , Guest Service Representative - Front Desk, Hospitality & Tourism , Kissimmee, Florida

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