Front Desk Engagement Specialist Health Park
Company: AdventHealth Centra Care
Posted on: June 16, 2022
Engagement Specialist Primary Care PRN
All the benefits and perks you need for you and your family:
Benefits from Day One
Paid Days Off from Day One
Whole Person Wellbeing Resources
Mental Health Resources and Support
Our promise to you:
Joining AdventHealth is about being part of something bigger. It's
about belonging to a community that believes in the wholeness of
each person, and serves to uplift others in body, mind and spirit.
AdventHealth is a place where you can thrive professionally, and
grow spiritually, by Extending the Healing Ministry of Christ.
Where you will be valued for who you are and the unique experiences
you bring to our purpose-minded team. All while understanding that
- together -we are even better.
Schedule: - PRN
Shift : Variyng shifts available, Weekdays 6:30a - 8:30p, Weekends
6:30a - 7:30p
Location : Kissimmee, FL
The role you'll contribute:
The Engagement Specialist, under the general direction of the
Health Park Manager is responsible, accountable, and empowered to
deliver a seamless, personalized, and exceptional experience by
assisting consumers with visit flow processes for all entities
within the Health Park. The Engagement Specialist is responsible
for enlivening our Service Standards of Keep Me Safe, Love Me, Make
it Easy, and Own it for every person, every time. In addition to
the expectations listed below, the Health Park Engagement
Specialist will support other needs as directed.
The value you'll bring to the team:
Serves as a brand ambassador for the Health Park, enlivening our
Mission, Vision, Values, and Service Standards; serves as a liaison
between consumers and AdventHealth entities
Proactively guides consumers through their Health Park experience,
providing information about services, hours of operation, and
highlighting features, events, engagement tools, etc.
Assists consumers in the scheduling of appointments if needed and
maintains knowledge of scheduling policies and procedures.
Confirms patient demographics and account information is accurate
and completed prior to visit.
Provides support in the execution of Health Park signature
The expertise and experiences you'll need to succeed:
Ability to work in multiple computer systems as well as adapt to
High school graduate with 2-years of healthcare experience or
2-years of hospitality experience
Or Associate degree with 1-year of healthcare experience or 1-year
Bachelor's degree Preferred
Must maintain current BLS certification. If certification is not
current at time of hire, employee must obtain a valid card within
their first ninety days
This facility is an equal opportunity employer and complies with
federal, state and local anti-discrimination laws, regulations and
Keywords: AdventHealth Centra Care, Kissimmee , Front Desk Engagement Specialist Health Park, Healthcare , Kissimmee, Florida
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