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Health Park Supervisor Partin Settlement FT Day

Company: AdventHealth Centra Care
Location: Kissimmee
Posted on: November 12, 2021

Job Description:

DescriptionEngagement Specialist --- Partin Settlement Location Address:--2488 E IRLO BRONSON MEMORIAL HIGHWAY, Kissimmee, 34744 Top Reasons To Work At AdventHealth Partin Settlement Health Park

  • Commitment to whole-person care, giving you the opportunity to help heal people in mind body and spirit.
  • Fulfilling work with people who treat you like family.
  • Excellent benefits, market-driven wages and career development opportunities.
  • Recognized for the seventh year in a row as a recipient of the Gallup Great Workplace Award as part of the AdventHealth network.
  • Opportunities for advancement as we expand our network across the nation. Work Hours/Shift:
    • Full Time Day Shift
    • Monday - Friday 8am - 5pm You Will Be Responsible For:
      • Demonstrates through behavior AdventHealth---s Service Standards of Love Me, Make It Easy, Keep Me Safe, and Own It as outlined in the organization---s Whole Care Experience.
      • Serves as a brand ambassador for the Health Park, enlivening our Mission, Vision, Values, and Service Standards; serves as a liaison between consumers and AdventHealth entities
      • Engages with other health park services lines to encourage AdventHealth---s Service Standards of Love Me, Make It Easy, Keep Me Safe, and Own It as well as the Health Park services standards.--
      • Proactively guides consumers through their Health Park experience, providing information about services, hours of operation, and highlighting features, events, engagement tools, etc.
      • Assists consumers in the scheduling of appointments if needed and maintains knowledge of scheduling policies and procedures. QualificationsWhat You Will Need:
        • Associate---s degree in business, hospitality, or healthcare-related field and Two years of experience as a lead, coordinator and/or supervisory experience in a medical, retail, or hospitality setting.
          • OR one year of engagement specialist or primary care plus concierge experience. Job Summary: Under general direction, the Health Park Supervisor is responsible for managing the operations for Health Park services lines at the assigned location to ensure smooth and efficient flow. Is responsible, accountable, and empowered to deliver a seamless, personalized, and exceptional experience by assisting consumers with visit flow processes for all entities within the Health Park. --Utilizes the IHS performance improvement process in reaching the goals of health park services. Participates in and assists with meeting and maintaining all regulatory requirements. Establishes and maintains ethical working relationships and good rapport with all Health Park stakeholders. Meets with customers, partners and team members to ensure service levels are maintained (rounding). Actively participates in outstanding customer service and accepts responsibility in maintaining relationships that are equally respectful to all. This facility is an equal opportunity employer and complies with federal, state and local anti-discrimination laws, regulations and ordinances.

Keywords: AdventHealth Centra Care, Kissimmee , Health Park Supervisor Partin Settlement FT Day, Healthcare , Kissimmee, Florida

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