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Tech Ops Project Manager

Location: Kissimmee
Posted on: June 20, 2022

Job Description:

Job DescriptionRole: Tech Ops Project ManagerLocation : CELEBRATION, FL(Hybrid style of work)DescriptionBasic & Preferred QualificationsBased in (Celebration, FL) and reporting to the Manager, Product Management the Technical Operations Project Manager will work across various teams and business units to oversee the development pipeline and the successful planning, monitoring, and launch of fixes and enhancements for the Parks Digital Platform Mobile Apps/Websites. This role will aid in estimating the necessary funding and level of effort for minor to medium operations efforts and enhancements, manage a large queue of prioritized tasks and requests, make recommendations for best execution options, interact with business partners, product owners, and creative and technology team members to quickly turn around requests for changes, and troubleshoot issues on the websites and mobile applications. The ideal candidate will have a deep understanding of project management with respect to mobile/web technology, and the ability to manage the development pipeline and team priorities across multiple teams/disciplines. Daily activities include facilitating new defect triaging and prioritization meetings, attending team scrums and stand ups, schedule and facilitate necessary meetings and conversations to unblock the process, ensure tasks are completed within the necessary timelines, document and communicate impact of issues and outcome of meetings, and support the prompt resolution of high-priority issues and production live sites.

Job Requirements Provide oversight and drive the execution of requests across the Product Management, Creative, and Technology teams Resource contributors, schedule and oversee the work on requests Manage a large queue of prioritized work Partner with and motivate a diverse team of resources Identify appropriate resources needed, and develop schedules to ensure timely completion of requests Ensure proactive scheduling of all aspects of requests and on time deliverables within estimated duration and resources Manage the full life cycle of operational requests from requirements through launch Juggle day-to-day tasks and have in-depth involvement to allow for early identification of potential challenges Monitor request scope and execute change control when additional requests for features or functionality are made Proactively identify any risk or conflicts based upon creative, technology or business factors Proactively look for solutions to implement requests in a more efficient manner Previous experience as a Project Manager or Technical Product Manager Experience working with large, complex marketing sites/apps Ability to work within a diverse team of resources from strategy, creative, business and technical disciplines Experience estimating operational or project costs and level of effort required for each work request Previous responsibility for managing, forecasting, monitoring and staying within budget constraints Experience managing requests that include integration with multiple back-end systems Experience presenting complex messages clearly and succinctly to different audiences with varying level of product and technology knowledge High emphasis on guest/customer service with a drive to create and maintain a premium online Guest experience Able to understand and clearly communicate technical information to non-technical people Basic understanding of the software development process, particularly as it relates to web-based applications/Mobile Apps Strong verbal and written communication skills Great organizational skillsRequired EducationBachelor's DegreeVITA Tech is a US Based technology services and outsourcing company, founded in 2014 which was formerly called as Techflow Solutions Inc. We are a certified Minority Business Enterprise and certified Women Owned Small Business. VITA Tech collaborates with clients to help them become high performance businesses by combining unparalleled experience, comprehensive capabilities across all industries and business functions

Keywords: VITATECH INC, Kissimmee , Tech Ops Project Manager, Executive , Kissimmee, Florida

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