Customer Service Representative
Company: Robert Half
Location: Saint Petersburg
Posted on: January 14, 2026
|
|
|
Job Description:
Job Description Job Description We are looking for a motivated
and empathetic Customer Service Representative to join our team in
St. Petersburg, Florida. In this role, you will serve as a key
point of contact for clients, ensuring their needs are met with
professionalism and care. This is a Contract to permanent position,
offering an excellent opportunity to grow within a dynamic
organization. Responsibilities: • Act as the first point of contact
for clients and visitors, providing a welcoming and positive
experience. • Manage client check-in and check-out processes
efficiently while maintaining accurate records. • Handle payment
collection, issue receipts, and balance cash drawers at the end of
each shift. • Update client information during appointments and
ensure all records are current. • Schedule appointments for clients
and confirm future visits, including follow-up calls for missed
sessions. • Collaborate with clinical staff to maintain smooth
client flow through scheduled services. • Perform opening and
closing procedures as required, ensuring all tasks are completed. •
Assist with resolving pending client issues and provide support
where needed. • Distribute and collect client satisfaction surveys
to gather valuable feedback. • Ensure accurate data entry into
systems by adhering to department procedures.• Proven experience in
customer service, preferably in a healthcare or behavioral health
setting. • Strong communication skills, with the ability to handle
inquiries professionally via phone and email. • Proficient in data
entry and scheduling systems, with attention to detail. •
Familiarity with Microsoft Office applications, including Excel and
Word. • Ability to manage inbound and outbound calls effectively. •
Skilled in handling payments and maintaining financial records
accurately. • Experience in coordinating appointments and managing
schedules. • Demonstrated ability to work collaboratively in a
team-oriented environment.
Keywords: Robert Half, Kissimmee , Customer Service Representative, Customer Service & Call Center , Saint Petersburg, Florida
