Medical Insurance/Eligibility/Financial Specialist
Company: RADIOLOGY & IMAGING SPECIALISTS OF LAKELAND
Location: Lakeland
Posted on: February 21, 2026
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Job Description:
Job Description Job Description Location: Crystal Grove Office
Reports To: Insurance Supervisor Type of Shift: Full Time JOB
SUMMARY: The Insurance Specialist verifies benefits and obtains
authorizations for all exams scheduled in an efficient and timely
manner while maintaining a high level of customer service.
Administration of the insurance process includes verifying
insurance and obtaining appropriate authorizations to ensure
quality patient care and satisfaction. JOB RESPONSIBILITIES: 1.
Obtains authorization/pre-certification for the correct scheduled
exams of assigned facility. 2. Effectively uses task work list and
inputs insurance benefits and authorizations in the proper context
and location. 3. Maintains/updates current insurance authorization
requirements. When changes are made, insurance requirement list is
distributed appropriately. 4. Receives internal and external
telephone calls to answer questions and resolve problems regarding
insurance benefits, verifications, and/or authorizations in a
concise and courteous manner. 5. Effectively communicates benefits
and authorization/precertification problems to the referring
physician, patient, and/or RIS facility as needed. 6. Schedules and
reschedules patient appointments when needed from the scheduling
phone queue or incoming phone calls. 7. Maintains patient
confidentiality and complies with HIPAA guidelines. 8. Performs
related work as required. 9. Customer Service. WORK
EXPERIENCE/EDUCATIONAL REQUIREMENTS: 2 or more years in the Medical
Insurance Field preferred. High school diploma or GED.
SKILLS/PHYSICAL REQUIREMENTS: Skills in establishing and
maintaining effective working relationships with staff, patients
and referring physician offices, and the ability to work
independently. This job requires prolonged sitting; Normal vision
range with the absence of color blindness, normal hearing, and
normal eye to hand coordination and manual dexterity; the ability
to distinguish letters and symbols. This position may require
lifting up to 25 pounds.
Keywords: RADIOLOGY & IMAGING SPECIALISTS OF LAKELAND, Kissimmee , Medical Insurance/Eligibility/Financial Specialist, Administration, Clerical , Lakeland, Florida
