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Virtual Healthcare Contact Center Receptionist

Company: VirtualVocations
Location: Kissimmee
Posted on: September 22, 2022

Job Description:

A business services company is searching for a person to fill their position for a Virtual Healthcare Contact Center Receptionist.

Core Responsibilities of this position include:
Playing a key role in supporting clients' customers
Managing calls ranging from appointment setting, customer service, call screening, call transfer and more
Managing calls for a wide range of healthcare industry customers
Qualifications for this position include:

Experience answering high call volumes and solving customer's needs
Emotional intelligence with the ability to adjust your communication style based on the nature of the call
Resilience to help callers through sensitive and/or emotional topics
Computer skills including use of multiple monitors and applications
Excellent verbal and written communication skills, and a strong grasp of proper grammar, spelling and sentence structure
Familiarity with Microsoft Office applications

Keywords: VirtualVocations, Kissimmee , Virtual Healthcare Contact Center Receptionist, Administration, Clerical , Kissimmee, Florida

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