Rooms Controller ($15.20/hr.) - Walt Disney World Swan and Dolphin Resort - Walt Disney World Dolphi
Company: Marriott International, Inc.
Posted on: December 2, 2019
Here's To Your Journey with Sheraton At Sheraton, we go above and
beyond in everything we do. We are inspired by our guests and one
another and are driven to make things better. We love what we do,
and we give it all weve got on property and off. When guests stay
with us, its not just a room with a bed that theyre buying. Its an
experience. Were looking for someone who is ready to go beyond in
everything they do. If you are someone with a genuine drive to
improve your life and the lives of those around you, we encourage
you to explore careers with Sheraton. The Walt Disney World
Dolphin, located at 1500 Epcot Resort Boulevard, Lake Buena Vista,
Florida, 32830 is currently hiring a Rooms Controller ($15.20/hr.)
- Walt Disney World Swan and Dolphin Resort. Responsibilities
include: Assign room according to guest request and preferences
whenever possible. Pre-register designated guests and prepare key
packets. Organize and coordinate check-in/pre-registration
procedures for arriving groups. Review/Track/Accommodate requests
for room/check-out changes when possible; communicate status to
appropriate staff. Confirm reservations and cancellations. Review
out-of-order rooms daily. Ensure rates match market codes and
document exceptions. Verify and adjust billing for guests. File
guest paperwork or documentation. Set up/process all guest
check-ins/check-outs. Activate room keys. Secure valid payment.
Identify any over-commitments. Perform duplicate reservation
checks; block rooms. Run daily reports. Follow up with guests to
ensure their requests or problems have been met to their
satisfaction. Receive, record, and relay messages accurately,
completely, and legibly. Follow all company policies and
procedures; ensure uniform and personal appearance are clean and
professional; maintain confidentiality of proprietary information;
protect company assets. Welcome and acknowledge all guests
according to company standards; anticipate and address guests''
service needs; assist individuals with disabilities; thank guests
with genuine appreciation. Speak with others using clear and
professional language; prepare and review written documents
accurately and completely; answer telephones using appropriate
etiquette. Coordinate tasks and work with other departments. Serve
as a departmental role model. Develop and maintain positive working
relationships with others; support team to reach common goals.
Comply with quality assurance standards. Stand, sit, or walk for an
extended period of time. Enter and locate information using
computers and/or POS systems. Move, lift, carry, push, pull, and
place objects weighing less than or equal to 10 pounds without
assistance. Perform other reasonable job duties as requested by
Supervisors. To apply now, go to:
Marriott International is consistently recognized as an employer of
choice globally by FORTUNE magazine, DiversityInc and Great Places
to Work Institute, among others. Visit www.marriott.com/careers to
learn more about our workplace culture and career opportunities.
Chat, engage and follow us on social media.
http://www.instagram.com/marriottcareers @lifeatmarriott on
Snapchat So, we ask, where will your journey take you? Additional
Location - Orlando, Florida Marriott International is an equal
opportunity employer committed to hiring a diverse workforce and
sustaining an inclusive culture. Marriott International does not
discriminate on the basis of disability, veteran status or any
other basis protected under federal, state or local laws.
Keywords: Marriott International, Inc., Kissimmee , Rooms Controller ($15.20/hr.) - Walt Disney World Swan and Dolphin Resort - Walt Disney World Dolphi, Accounting, Auditing , Kissimmee, Florida
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